Privacy Policy
Last updated: January 11, 2026
At ProSpan Eastvale Decks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a consultation, or hire us for deck construction services. This information may include:
- Your name, phone number, and email address
- Your property address and location
- Details about your project requirements
- Payment information when you hire our services
- Photos of your property that you share with us
We also collect information automatically when you visit our website, such as your IP address, browser type, and pages you view.
How We Use Your Information
We use the information we collect to provide you with the best possible service. Specifically, we use your information to:
- Respond to your inquiries and provide project quotes
- Schedule consultations and site visits
- Design and build your deck according to your specifications
- Process payments for our services
- Communicate with you about your project timeline and updates
- Send you appointment reminders and project-related information
- Improve our services and customer experience
How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in the following situations:
- With material suppliers and subcontractors who help complete your project
- With permit offices and inspectors as required by law
- With payment processors to handle transactions
- When required by law or to protect our legal rights
- With your consent for specific purposes
Contact Form and Quote Requests
When you fill out a contact form or request a quote through our website, your information is securely transmitted to us. We use this information solely to respond to your inquiry and provide you with the services you requested.
Photos and Project Documentation
During your project, we may take photos for documentation and quality control purposes. With your permission, we may use before and after photos of your deck in our marketing materials, website, and social media. You can decline this permission at any time.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites, such as material manufacturer sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
- Withdraw consent for photo usage in marketing
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
ProSpan Eastvale Decks
5749 Brianhead Dr, Eastvale, CA 92880
Phone: (951) 430-8487
Email: support@eastvaledecks.com